Keep customers smiling with revolutionary support
Keep clients updated with your enterprise's collective intelligence. Craft AI Support Experts, as knowledgeable as your top employee, tailored with the essential knowledge and integrated with your Company’s Knowledge Base—your truth source. Streamline operations with Knowz's AI workflow builder and usher in a new efficiency era.
Harness company knowledge power
Knowz is your go-to Enterprise Intelligence hub, where all your company's knowledge is not only stored in one secure, up-to-date place but also shared accurately across your organization.
Simplify by organizing essential support documents and client information, then seamlessly distribute it through AI Assistants for diverse tasks.
Respond more, in less time, with up-to-date information
Long gone are the days of prolonged waiting times for responses. Stop your team from wasting time sifting through files offer accurate answers in real-time and respond to clients within seconds.
Teach your AI Assistants the knowledge you want and team them up with the groups they'll best support—ensuring it's all accessible to just the right people.
- Cut down response times dramatically.
- Provide instant, yet personalized, support.
- Keep your customer satisfaction scores soaring.
Immediate, AI-driven insights from your integrated platforms
Your support team gets spot-on answers right when they need them, cutting down on those pesky interruptions and making help sessions zoom by.
Imagine all the smart info from your Company Knowledge Base popping up directly in your CRM, email, slack and more —just like that, the perfect piece of knowledge is always just a quick click away.
All your favorite tools integrate with Knowz!
The power of Knowz for your support team
Support Agents
- Stop system-hopping for answers.
- Get tips for faster ticket closure.
- Cut research time with AI search.
Support Managers
- Syncs reps with fresh guides.
- Targets repeat issues to improve knowledge.
- Quicken new hire onboarding.
Support Directors
- Consolidates knowledge materials.
- Applies customer insights.
- Reduces onboarding and training costs.
Not just to solve tickets, you're personalizing the solution
Farewell to the era of uninspired bots; welcome a new dawn where AI Assistants are as knowledgeable about your company as your best employee, minus the monotonous setups of yesteryears.
- Choose what Knowz learns: Pick the knowledge you want it to have, making it as smart as you need.
- Guide its growth: You decide how the AI improves and evolves.
- Automate: Set it up to automatically send emails, create reports, or whatever you want to automate, using the knowledge it has.
Revolutionize support
In the dynamic world of customer support, Knowz stands as a beacon of innovation. Through intelligent AI Assistants and Workflows, it redefines what it means to retain happy customers.
With Knowz, you step into a new era of customer support characterized by rapid, accurate, and immensely satisfying experiences that are not just supported, but cherished.